Can AliDeck Rescue My Project If Another Supplier Falls Through?

We get this question a lot:

Can you rescue our project as another supplier was unable to deliver the decking, joists and pedestals they promised?

In fact, it’s become increasingly common as supply chain issues have affected the construction industry. The good news is: Yes, we can rescue your project, and we’ve done it successfully for numerous clients facing similar situations.

When suppliers fail to deliver, it’s typically due to one or more of these factors:

• Limited stock availability – Many suppliers don’t maintain adequate stock levels
• Overseas manufacturing delays – Long lead times when products are manufactured abroad
• Poor production planning – Insufficient capacity to handle multiple orders simultaneously
• Inadequate project management – Lack of clear communication and timelines

At AliDeck, we’ve built our entire operation specifically to avoid these pitfalls. As the UK’s original and complete non-combustible aluminium decking system provider, we’ve invested heavily in our supply chain resilience.

1. Extensive UK-Based Inventory

Our warehouse maintains over £5 million of aluminium stock ready for immediate fabrication. This isn’t by accident—it’s a strategic decision to ensure we never let our customers down.

2. In-House Manufacturing & Powder Coating

In January 2022, we moved to our new 75,000 square foot production facility in Rochester, Kent. This facility houses our:

• Fabrication department – Allowing us to custom cut, drill and finish materials to exact project specifications without relying on third parties, minimising delays
• Seven-stage pre-treatment powder-coating line (to Qualicoat Seaside Standard) – Ensuring superior durability even in harsh coastal environments, with each product receiving the highest quality finish
• Quality control processes – Every item undergoes rigorous inspection before leaving our facility, eliminating the risk of faulty components arriving on-site

By controlling the entire production process in-house, we eliminate the delays and quality inconsistencies that trouble many suppliers who outsource these critical functions.

3. Rapid Response Team

We have a dedicated rapid response team specifically for urgent project rescues. When you contact us with an emergency situation, we can typically:

• Arrange a site visit within 48 hours
• Provide a comprehensive solution proposal within 3-5 days
• Begin manufacturing within one week
• Deliver products in as little as 2 weeks (depending on project specifications)

Our complete aluminium balcony component systems include:

• Decking Boards: Senior, Junior, Lite, XL, and Ultra options to suit different load requirements
• Support Systems: Multiple joist options (Supa, Low, Lite, Micro, Eco 30, and Eco 50)
• Pedestals: Adjustable pedestal brackets and carriers for various build-up heights
• Drainage Solutions: AliDrain systems for effective water management
• Balustrades: AliRail systems for safe, compliant edge protection
• Soffit Cladding: AliClad options for balcony undersides
• Fencing Solutions: A-Fence aluminium fencing panels, gates and balcony dividers

All our products are:

• Fire-rated to A2-s1, d0 and A2fl-s1 standards
• Fully tested for slip resistance (achieving “Low Risk” in all conditions)
• Engineered for long-term durability with minimal maintenance
• Backed by a 30-year manufacturer’s warranty

What truly sets AliDeck apart is our commitment to project success. We don’t just sell products—we provide complete solutions designed to ensure your project succeeds from start to finish.

Our three-stage process is how we achieve this:

• Understanding Your Project Success Criteria – We work closely with you to understand what success looks like for your specific project
• Creating Your Project Success Plan – We develop a tailored proposal with the optimal specification of products
• Implementing Your Project Success Pack – We provide a detailed schedule for completion and work hand-in-glove with you until successful completion

If you’re facing delays or disappointment with your current supplier, contact AliDeck today. We’ll arrange a consultation to discuss your project requirements and show you how we can get your project back on track with minimal disruption.

Call 01622 235 672 or email info@alideck.co.uk to speak with our team about your project success.

AliDeck has project success built in!